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Return Policy:
- Eligibility for Returns:Returns are accepted only if the product is damaged, defective, or incorrect.For damaged or defective products, an uncut and unmerged video of the unpacking must be shared for verification.
- Conditions for Return:The product must be unused, in its original packaging, and have intact tags.Size or color-related returns will not be accepted if the product tag is broken or removed.
- Undeliverable Orders:
If the order is undeliverable due to courier issues, you may choose to receive a replacement or a full refund. - Process and Timelines:
Returns should be initiated within 7 days of delivery. Refunds for approved returns will be processed within 7-10 business days. - Exchange can be done in 5-7 Bussiness days
- Non-Returnable Items:
Items explicitly marked as non-returnable during purchase are not eligible for return or refund.
For further assistance, contact us at CS@herskart.com.