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Refund Policy
- Undeliverable Orders:
If your order is undeliverable due to courier issues or any unforeseen circumstances, a full refund will be initiated promptly. - Order Cancellation:
If you cancel your order before it is shipped, a full refund will be processed. - Damaged or Defective Products:
For damaged or defective items, please provide an uncut and unmerged video of the product unpacking. Refunds or replacements will be issued after verification. - Size or Color Issues:
Refunds will not be granted if the product’s tag is broken or removed. Please ensure the tag remains intact for any size or color-related returns. - Refund Timelines:
Refunds will be processed within 7-10 business days after approval.
For any concerns, contact us at CS@herskart.com.